opendesk

1import { ODTicketPriority } from "@/types/doctypes";
2import { createListResource } from "frappe-ui";
3import { defineStore } from "pinia";
4
5/** Order priorities appear in dropdowns and lists: Low → Urgent. Custom
6 *  priorities (absent here) fall to the end. */
7export const PRIORITY_DISPLAY_ORDER: Record<string, number> = {
8  Low: 0,
9  Medium: 1,
10  High: 2,
11  Urgent: 3,
12};
13
14export const useTicketPriorityStore = defineStore("ticketPriority", () => {
15  const priorities = createListResource({
16    doctype: "OD Ticket Priority",
17    cache: ["OD Ticket Priority", "list"],
18    fields: ["name", "level", "description", "disabled"],
19    pageLength: 1000,
20    auto: true,
21  });
22
23  function getLevel(name: string): string {
24    const priority = priorities.data?.find(
25      (p: ODTicketPriority) => p.name === name
26    );
27    return priority?.level ?? "Medium";
28  }
29
30  return { priorities, getLevel };
31});
32