opendesk

1import { userStorage } from "@/composables/userStorage";
2
3export interface RecentTicket {
4  name: string;
5  subject: string;
6  visitedAt: number;
7}
8
9const MAX_RECENTS = 3;
10
11/** Per-agent: the unscoped key handed one shift's tickets to the next login. */
12export const recentTickets = userStorage<RecentTicket[]>(
13  "od_recent_tickets",
14  []
15);
16
17// Drop the pre-scoping keys already on disk (`od_recent_commands` is a dead MRU).
18["od_recent_tickets", "od_recent_commands"].forEach((key) =>
19  localStorage.removeItem(key)
20);
21
22/** Feeds the empty-query "Recent tickets" rows. */
23export function recordTicketVisit(name: string, subject: string): void {
24  if (!name || !subject) return;
25  const others = recentTickets.value.filter((t) => t.name !== String(name));
26  recentTickets.value = [
27    { name: String(name), subject, visitedAt: Date.now() },
28    ...others,
29  ].slice(0, MAX_RECENTS);
30}
31